When it comes to managing projects, are these the questions you wrestle with? 

1. When to hire a full-time PM? 

2. How to manage Projects without taking away from supporting Managed Service Agreements? 

3. Do you use the Project module for everything – or can you still manage projects with tickets? 

4. What is a project – and more importantly, why are they different than every other type of Customer request? 

5. Would Customers pay for Project Management? 

If so, this week’s article is for you.  Based on a real world case study, how to grow a project management portfolio from a few to over a hundred at a time is discussed.  Click here to read more …