I would like to start this article with a big shout out to Doug Rabold, ITIL, HDI. He gave a great presentation, “12 Step Project Management Program for Non-Project Managers,” at… Read More »12 Keys to Managing Projects for IT Service Managers
it peer group
If you’re an IT Service Manager thinking about joining an IT Peer Group, you may be wondering how you’ll benefit. Here are 3 examples of… Read More »Wondering what the value is in joining the MSP-Ignite Service Manager Peer Group?
Service manager peer groups. How can you benefit by joining one? In a LinkedIn article from 3/8/18, a member of the MSP-Ignite Service Manager Peer… Read More »If you’re an IT Service Manager and you missed this, it’s worth a 2-min read.