Shifting the burden of invoice quality from the Support Team to the PSA software is the main purpose of building the Cascading Contract Automation. The Automation reduces their Invoice… Read More »Increase Revenue by 15% with Cascading Contract Automation
The monthly billing of the first Customer we engaged with was 4% T&M and 96% for the Managed Service Agreements (MSA). So, I asked the Owner if all the Customers were All-In Managed Service Customers? His reply was “Yes, why?” … Read More »Case Study: Cascading Contract Automation increased profits by 18%
Wow, that was a mad dash through the fourth quarter, right? But 2019 is not over yet. – Heads up! Be Prepared for the 2020… Read More »2019: A Great Year to be an IT MSP. But was it profitable?