Stephen D Buyze

“Empowering Managed Service Providers to Increase Profit”

In IT, Shift-Left = Hiring a Tech

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Shift-Left is a technique of documenting and vetting an IT remediation or implementation process where a less-skilled Resource can engage with confidence and success. Shift-Left = Hiring a Tech An extreme example of Shift-Left that one Managed Service Provider (MSP) uses is having a Level III Network Engineer document a standard build for some cutting-edge …